We provide the bot with your website, help pages, and documents (PDF/text) as sources. We also define your brand voice and guardrails (what it can and cannot say). The bot uses these sources to answer accurately in your own "voice."

Real-time metrics: bot opens, number of conversations and messages, leads captured, top questions, and conversation transcripts for improvement. Reviewing transcripts and analytics is standard practice in modern chatbot dashboards.

Yes. The bot recognizes when a request is sensitive or complex, or when a user asks for a human, and will hand over the conversation to a customer service representative via phone, email, or WhatsApp.

The bot will acknowledge its limitations, provide the closest relevant information, and suggest getting in touch. At the same time, the interaction is logged in the dashboard so you can quickly update your content and train the bot on that specific scenario.

Yes. The best quality is achieved when training material is available in the desired languages; alternatively, we offer a multilingual model that detects and switches languages on the fly. Multilingual support is an industry-standard approach.

Revdot can be embedded on any website (e.g., Webflow, WordPress, Shopify) and connected to CRMs (e.g., HubSpot/Pipedrive), calendars, and notification channels (e.g., email/Slack). If your channel has an API, we can integrate with almost anything!