We provide the bot with sources such as your website, guide pages, and documents (PDF/text). We also define your brand voice and boundaries (what it can and can’t say). The bot uses these sources to answer accurately in your tone and “your language.”

Real-time metrics: bot opens, number of conversations and messages, leads collected, top questions, and conversation transcripts to help you improve the bot. Transcript review and analytics are standard in modern chatbot dashboards.

Yes. The bot recognizes when a request is sensitive/complex or when the user asks for a human, and can hand off the conversation to your team via phone, email, or WhatsApp.

The bot will be transparent about its limits, provide the closest relevant information, and suggest contacting you. The case is also visible in the dashboard so you can quickly improve the content and train the bot for that situation.

Yes. Best quality is achieved when training materials are available in the desired languages. We can also enable a multilingual setup that detects and switches languages automatically. Multilingual support is a standard approach in the industry.

Revdot can be embedded on any website (e.g., Webflow, WordPress, Shopify) and connected to CRMs (e.g., HubSpot, Pipedrive), calendars, and notification channels (e.g., email, Slack). If your tool has an API, we can integrate with almost anything.